The 7 Secrets of ESL Customer Service Success – Interview with Crystal Weber

Anyone who has been teaching online for a while will understand that “success” doesn’t come just from FINDING new students. It comes from KEEPING them.

So, what are the secrets to reducing “client churn”?

How do you consistently deliver a service experience that keeps your students coming back month after month AND referring their friends as well?

Today we are going to learn The 7 Secrets of ESL Customer Service Success that will delight your clients and increase your student retention rate.

My guest is Crystal Weber. She is the founder and MD of Crystal Clear ESL and Crystal Clear Academy. Crystal now supports thousands of ESL freelancers in launching and building their own online businesses.

Teacherpreneur Marketing



To get in touch with Crystal or learn more about the LEVEL UP SUMMIT, please use the following links.

Crystal Clear ESL:

Level Up Summit:

Crystal Clear ESL Teachers’ Community FB:

FB page: @crystalcleareslcurricula

Instagram, LinkedIn and YouTube: @crystalclearesl


Tips and Tools Newsletter

Don't miss out on our latest actionable advice posts for solo online ESL teachers. We never spam.

Share with me

Scroll to Top